Troubleshooting Photoshop Actions
Photoshop Actions are a series of pre-recorded steps set to play out in Adobe Photoshop. Actions make use of Photoshop's built-in features. All LSP Actions and Presets are designed using and are up-to-date with Adobe Photoshop CS6 - CC and Lightroom CS6 - CC classic.
Please bear in mind I cannot vouch for how well they will run in older versions of PS or PSE or in future updates to the software. Please refer to Frequently Asked Questions (FAQ) for links to the installation guides, set up basics and FAQs, and refer to the VIDEO GUIDES to get started. You can also request to join the private facebook editing group LSP Actions | Lauren Bennett | The photographer's playground for chat and advice.
This is a fabulously supportive community where photographers are great at helping each other. Although I make every effort to provide support, I can't guarantee to be available to provide you with personal one-to-one instruction or to walk you through.
Always download your actions and back the folder up to a secure Drive should you need them again in the future.
As I mentioned above, Photoshop Actions are pre-recorded steps and occasionally issues can arise if something is changed within the action. This is easily done and can be rectified by deleting the entire action set and re-installing from your original file.
If your actions were working well to begin with, but have suddenly stopped performing, 99% of the time this is down to one of the following issues and can be rectified by deleting, restarting and reinstalling.
The actions were working well, but have now stopped working properly
Please delete your actions, restart Photoshop and reinstall your actions from your original purchased file. If they were working well before, it means something has been changed. Please make sure your corrupt set is definitely deleted before reinstalling.
The actions need a Background layer to call upon whilst running. If you have cropped your image in Photoshop, there is a chance your base layer is now called "layer 0" which means the actions cannot run. Fix this by flattening your image before running any LSP Actions, or renaming your base layer "Background".
There is a run issue with the order of your actions
It is easy to accidentally click, record or toggle the order of your actions. Just one tiny change can break the line of commands set by your actions resulting in error messages as the actions are unable to complete their task. Again, remove, restart and reinstall.
Too many actions at once / too many layers
It is important to flatten your image regularly in between actions. If too many action layers build up, it can play havoc with your runtime and can cause error messages and program errors. This depends a lot on your computer spec' and how well Photoshop can handle rendering lots of layers. Keep things clean and simple. If you worry about flattening please save back-up versions. Sometimes, similar actions can conflict with each-other if your image isn't flattened. I recommend flattening every one or two actions to keep things running smoothly.
The actions have never worked properly
This could be to do with your version of Photoshop - please check that your version is compatible [as mentioned above] before purchasing the actions as due to the nature of digital downloads, I cannot issue refunds. If you are using an illegal copy of the latest Photoshop program, the actions may well not play properly as not all features will be installed. Please always use the latest version of Adobe Photoshop CC/CS6 for the best results. Please also check your Photoshop Preferences to ensure you are working using the maximum performance your computer allows.
Generally, if the actions worked well in the past and have now stopped working for you, removing and reinstalling is the only way to go. Please contact me via the facebook group LSP Actions | Lauren Bennett | The photographer's playground if you are still having issues.