Terms of Service

OVERVIEW

This website is operated by Lemon Sky Photography Ltd T/A LSP Actions. Throughout the site, the terms “we”, “us” and “our” refer to LSP Actions. LSP Actions offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

TERMS AND CONDITIONS

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

All products are sold by LSP Actions © Copyright LSP Actions - 2018.

END-USER LICENCE TERMS

On successful completion of checkout using the LSP Actions Website you are automatically granted the licence to use your purchased product. This licence is for you and you alone. You may install and run the product on more than one computer but only on computers belonging to you and used only by you.

You are not permitted to alter, sell, re-sell, mirror, redistribute, transfer or take ownership of any LSP Actions products in any way, or to share LSP Actions products with any organisation, individual or entity by any medium or means, whether for profit or not for profit.

You are not permitted to copy or imitate any LSP Actions products in any way.

You are not permitted to modify, decompile, attempt to decompile or reverse engineer any LSP Actions products.

You are not permitted to remove or attempt to remove any copyright or other proprietary notations from any LSP Actions products.

Anyone found to be in breach of these terms will be permanently banned from using our services and may face legal action.

All LSP Actions products remain © Copyright LSP Actions.

REFUND POLICY

Due to the digital nature of the products, once downloaded, all purchases from LSP Actions are non-refundable.

LSP Actions cannot be held responsible for those purchasing who do not know how to use the product they have purchased / those who purchase the wrong product by mistake / those who update their software and can no longer use the digital download or those who use the wrong software for the actions or presets.

Your statutory rights are not affected. The laws of the United Kingdom apply.

RETURNS POLICY

Due to the digital nature of the products, all purchases from LSP Actions are non-returnable.

PRIVACY POLICY

PRIVACY STATEMENT

LSP Actions by Lemon Sky Privacy Policy

 

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.lsp-actions.com (the “Site”).

 

OVERVIEW

LSP Actions by Lemon Sky Photography Ltd uses Shopify to manage orders and store personal information. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address to form your account. We also track data collected from your time spent browsing the website.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your prior permission only, we may send you emails about our store, new products and other updates. You will only receive emails of this nature if you have previously signed up and consented to the LSP Actions newsletter/mailing list. You can opt out of receiving messages from LSP Actions at any time by clicking the link in the email. Alternatively, if after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@lsp-actions.com.

If you have not consented to receive email marketing but have purchased a product from LSP Actions, you will only be contacted regarding your product (including but not limited to: Updated product downloads, bug fixes, changes to the product and anything else related to your purchase).

You consent to the LSP Actions Terms and Conditions upon placing an order and completing the Checkout process. You are able to email us directly at hello@lsp-actions.com to request we remove your full information from our system at any time.

 

 

PRIVACY POLICY IN FULL

PERSONAL INFORMATION WE AUTOMATICALLY COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We can only collect Device Information automatically if this is enabled on your browser.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

- “Google Analytics”, which collects data and records information in the same way as above.

 

Additionally when you make a purchase through the Site, we collect and store certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information” and this can be removed from your account if required. Our secure payment gateways will store payment information (including credit card numbers and PayPal information) which we do not have access to directly. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you regarding your order;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

- Send you updated versions of your purchase if applicable.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Device Information may also be used in retargeting, social media adverts and other means of advertising to our target audience.

SHARING YOUR PERSONAL INFORMATION

THIRD-PARTY SERVICES

 

In general, the third-party providers used by us (for example: applications used on the website, programs such as MailChimp and payment gateways) will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:

Our store uses Google Analytics to help us learn about store visits and the pages being viewed. We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@lsp-actions.com or by mail using the details provided below:

 

 

[Re: Privacy Compliance Officer]

 

Lemon Sky Photography Ltd
Unit 3 Sovereign Gate, 308-314 Commercial Road, Portsmouth, Hampshire, United Kingdom, PO1 4BL

Company Number: 10376574 | VAT Registration Number: 290770976