Refund policy

Refund Policy

OVERVIEW: Due to the digital nature of the products, all purchases from LSP Actions are non-refundable.

LSP Actions cannot be held responsible for those purchasing who do not know how to use the product they have purchased / those who purchase the wrong product by mistake / those who update their software and can no longer use the digital download or those who use the wrong software for the actions or presets.

Your statutory rights are not affected. The laws of the United Kingdom apply.

 

 

DETAILS: This is a digital Product and available for download to your computer. Once you have downloaded, I cannot issue a refund due to the digital nature of the product, so please double check that this is compatible with your software and have acknowledged that this is best used with English versions of the software.

LSP Actions cannot be held responsible for those who do not know the basics of how to use the software (for example, Photoshop or Lightroom) or who have not read the description properly. 

LSP Actions cannot take liability for future updates to the software needed to run these actions or presets: LSP Actions is guaranteed to work with Creative Cloud at the time of purchase. Any future changes to the software made by Adobe Inc that renders any LSP Action products redundant is not the responsibility of LSP Actions and no refunds will be considered. LSP Actions will endeavor to provide upgrades and updates to match changes to the software, but this is not mandatory and is at the discretion of the creator. 

All purchases are final, so please double check you have the right software in place and understand the basics.

 

SPECIAL CIRCUMSTANCES: I can issue a refund if you have not yet downloaded (this shows my end) or have accidentally purchased the same product more than once - drop me a message right away to hello@lsp-actions.com so I can do this for you.

 

CONTINUED SUPPORT: I am proud to say that unless special circumstances apply, LSP has neverbeen asked for a refund on the grounds of the product not being suitable.

 

Resg assured that we endeavour to provide excellent user support and tutorials to make sure everyone is able to get the most out of their purchase. You are purchasing today so your editing is easier, more beautiful and consistent! You don't want to be disappointed and you won't. 

 

Any problems? Contact me, support or post in the Facebook Forum and you'll find help is at hand:

 

EMAIL SUPPORT FOR ACCOUNT / DOWNLOAD QUESTIONS: hello@lsp-actions.com 

FACEBOOK PAGE CONTACT OR COMMENT: https://www.facebook.com/Lsp.actions.official 

FACEBOOK GROUP FOR EDITING AND USER ADVICE:https://www.facebook.com/groups/LemonSkyActions/