FAQ - OVERLAYS AND TEXTURES

What are Overlays or Textures?

An overlay or texture is an image designed to be added or "layered" on top of your image to create depth, tonal variation or a specific effect. 


This will normally be a JPEG or PNG file, depending on the individual product and the effect promised. Please read the individual product description to find out more about the texture pack or overlay collection you are interested in.


You may find that the set you purchase comes with a complimentary Photoshop Action to help you apply the overlays to your image and blend effortlesslyYou will need Adobe Photoshop to run these actions. Once you install your LSP Action set into Photoshop, it will always be there for you whenever you wish to use it and however you wish to apply it. You can find out more about Photoshop Actions above.

I'm a beginner, are these hard to use?

The LSP Actions overlays and textures can be used by beginners and experts alike - but it is recommended you have a basic understanding of Photoshop and know your way around the basics to give you the best head start. 


It's recommended you have basic knowledge of Layer Masks and blend modes.


You can also watch the latest video demos anytime by visiting LSP Actions on Youtube.


Do I have to have Photoshop to use these?

You can use the LSP Textures and Overlays in any image editing program that allows you to use layers and blending modes. 


Some of the overlay sets have a Photoshop Action included as an optional extra. The LSP Actions are designed for use in Adobe Photoshop Creative Cloud in English. Some of the LSP Actions can be used in earlier versions of Photoshop CS2 - CS6 or Photoshop Elements (PSE) but this depends on the individual action set - Please read the product description of each action set to find out if the included actions will work with your version of Photoshop or Elements.


If you are not sure if your version of Photoshop is compatible, please email me for support at hello@lsp-actions.com and I'll try to get back to you within 24-48 hours  



How can I access my digital download?

When you make a purchase at LSP Actions, you will immediately receive a download link at checkout upon payment.


You will also receive an email confirmation email plus a download link to retrieve your digital products whenever you like. This email will be sent to the email address you used to purchase with. 


If you can't see an email from me, please run a search of your inbox for "LSP Actions": this should bring up your order email and download link (plus any previous purchases or updates). So long as this is the email address you purchased with, you should have no problem locating your download this way.


You can also login to your account and download your files at anytime. Don't have an account? You can create an account and this will automatically add any downloads plus future updates - just be sure to register with the same email address you used to purchase with.


Occasionally, there can be an issue that prevents you receiving emails relating to your order or seeing your downloads in your account. Sometimes something simple, such as a typo in the original purchase email address, or your email provider filtering or blocking messages from LSP Actions. It could also be the fact you purchased with a different email address and can't remember which one. 


Rarely, you might be able to see the download, but access to the link may be broken or invalid.


If you can't find your download via your inbox or your account, don't worry. Please contact me at hello@lsp-actions.com with as much information as possible about your order so I can locate and resend for you. 


I aim to reply within 24 hours, but please be aware that due to holidays or family commitments this can be a little longer sometimes.



My products have been updated, where do I find the updated file?

When a LSP Actions product gets updated or altered, I work hard to make sure every customer who owns the set receives the updated version via email as well as to their account.


1. DOWNLOADS AND UPDATES VIA EMAIL: Updated product emails will automatically go out to the original email address you purchased with. If you can't see an email from me, please run a search of your inbox for "LSP Actions": this should bring up your original order email, original download email and any updated product emails since your purchase.  So long as this is the email address you purchased with, you should have no problem locating your download or updated file this way.


2. DOWNLOADS AND UPDATES VIA YOUR ACCOUNT: You can login to your account and download your files at anytime. Your updates will also show in your account. Don't have an account? You can create an account and this will automatically add any downloads or updates from previous purchases, just be sure to register with the same email address you used to purchase with.


3. I STILL CAN'T ACCESS MY DOWNLOAD/UPDATE: Occasionally, there can be an issue that prevents you receiving emails relating to your order or seeing your downloads in your account. Sometimes something simple, such as a typo in the original purchase email address, or your email provider filtering or blocking messages from LSP Actions. It could also be the fact you purchased with a different email address and can't remember which one. 


Occasionally, you might be able to see the download, but access to the link may be broken or invalid. Rare but it can happen! 


If you can't find your download via your inbox or your account, don't worry. Please contact me at hello@lsp-actions.com with as much information as possible about your order so I can locate and resend for you. 


I aim to reply within 24 hours, but please be aware that due to holidays or family commitments this can be a little longer sometimes.



FAQ - DIGITAL BACKGROUNDS

What are the LSP Digital Backgrounds?

The LSP digital backgrounds allow you to insert your subject into a scene (for example the Lemon Sky Balloon or the calm sea moon)


Each LSP digital background is designed to the highest quality to be printed flawlessly BIG! And trust me, your clients are going to want to order this printed huge. 


No two photographs will look the same because you can easily use your artistic vision to create the look you want.


 

Are these flat JPG images or do they have layers and options?

These are multi-layer PSD files designed to be opened and used in Photoshop. 


The addition of extra layers means you can tailor the look to your style, create complimentary image combinations using the overlays and settings provided with your download - in just a few clicks! 


I always include several different variations and look combos in the LSP digital backgrounds for truly unique, one of a kind high quality images.

I'm a beginner, are these hard to use?

The LSP Actions digital backgrounds can be used by beginners and experts alike - but it is recommended you have a basic understanding of Photoshop and know your way around layers and masks to give you the best head start. 


You can watch the latest video demos anytime by visiting LSP Actions on Youtube and edit along with me as I go over everything step-by-step.


The latest downloads all have a video tutorial included.


Do I have to have Photoshop to use these?

In order to use the layered PSD, yes you need Photoshop. Ideally CS5 and above.


You can use the flat JPG version in any other image editing software.


How can I access my digital download?

When you make a purchase at LSP Actions, you will immediately receive a download link at checkout upon payment.


You will also receive an email confirmation email plus a download link to retrieve your digital products whenever you like. This email will be sent to the email address you used to purchase with. 


If you can't see an email from me, please run a search of your inbox for "LSP Actions": this should bring up your order email and download link (plus any previous purchases or updates). So long as this is the email address you purchased with, you should have no problem locating your download this way.


You can also login to your account and download your files at anytime. Don't have an account? You can create an account and this will automatically add any downloads plus future updates - just be sure to register with the same email address you used to purchase with.


Occasionally, there can be an issue that prevents you receiving emails relating to your order or seeing your downloads in your account. Sometimes something simple, such as a typo in the original purchase email address, or your email provider filtering or blocking messages from LSP Actions. It could also be the fact you purchased with a different email address and can't remember which one. 


Rarely, you might be able to see the download, but access to the link may be broken or invalid.


If you can't find your download via your inbox or your account, don't worry. Please contact me at hello@lsp-actions.com with as much information as possible about your order so I can locate and resend for you. 


I aim to reply within 24 hours, but please be aware that due to holidays or family commitments this can be a little longer sometimes.



My products have been updated, where do I find the updated file?

When a LSP Actions product gets updated or altered, I work hard to make sure every customer who owns the set receives the updated version via email as well as to their account.


1. DOWNLOADS AND UPDATES VIA EMAIL: Updated product emails will automatically go out to the original email address you purchased with. If you can't see an email from me, please run a search of your inbox for "LSP Actions": this should bring up your original order email, original download email and any updated product emails since your purchase.  So long as this is the email address you purchased with, you should have no problem locating your download or updated file this way.


2. DOWNLOADS AND UPDATES VIA YOUR ACCOUNT: You can login to your account and download your files at anytime. Your updates will also show in your account. Don't have an account? You can create an account and this will automatically add any downloads or updates from previous purchases, just be sure to register with the same email address you used to purchase with.


3. I STILL CAN'T ACCESS MY DOWNLOAD/UPDATE: Occasionally, there can be an issue that prevents you receiving emails relating to your order or seeing your downloads in your account. Sometimes something simple, such as a typo in the original purchase email address, or your email provider filtering or blocking messages from LSP Actions. It could also be the fact you purchased with a different email address and can't remember which one. 


Occasionally, you might be able to see the download, but access to the link may be broken or invalid. Rare but it can happen! 


If you can't find your download via your inbox or your account, don't worry. Please contact me at hello@lsp-actions.com with as much information as possible about your order so I can locate and resend for you. 


I aim to reply within 24 hours, but please be aware that due to holidays or family commitments this can be a little longer sometimes.