When you make a purchase at LSP Actions, you will immediately receive a download link at checkout upon payment.
You will also receive an email confirmation email plus a download link to retrieve your digital products whenever you like. This email will be sent to the email address you used to purchase with.
If you can't see an email from me, please run a search of your inbox for "LSP Actions": this should bring up your order email and download link (plus any previous purchases or updates). So long as this is the email address you purchased with, you should have no problem locating your download this way.
You can also login to your account and download your files at anytime. Don't have an account? You can create an account and this will automatically add any downloads plus future updates - just be sure to register with the same email address you used to purchase with.
Occasionally, there can be an issue that prevents you receiving emails relating to your order or seeing your downloads in your account. Sometimes something simple, such as a typo in the original purchase email address, or your email provider filtering or blocking messages from LSP Actions. It could also be the fact you purchased with a different email address and can't remember which one.
Rarely, you might be able to see the download, but access to the link may be broken or invalid.
If you can't find your download via your inbox or your account, don't worry. Please contact me at hello@lsp-actions.com with as much information as possible about your order so I can locate and resend for you.
I aim to reply within 24 hours, but please be aware that due to holidays or family commitments this can be a little longer sometimes.