Frequently Asked Questions - FAQ
Can I use these in Photoshop Elements?
No. The Actions and Presets are designed only for use with Photoshop CS6 - Photoshop CC (Creative Cloud) and Lightroom Creative Cloud. If you are using Elements, or an older version of Photoshop (older than CS6) please be aware that unless otherwise stated, these actions will not work fully.
How do I purchase?
Click the Add to Cart button to purchase your awesome new Actions or Presets Set. Once your payment has gone through, you will be able to instantly download your files, which will be sent via email link instantly. I recommend you download as soon as you can and back your file up to at least 2 locations, should you ever need to reinstall!
I can't find my download
If you don't receive your download, please check your junk/spam/other/promotions folders in the inbox you purchased your Actions/Presets with. If you still can't find it, you are welcome to message the LSP Actions Facebook page and I will be able to help.
Can you teach me how to use the actions or presets?
As much as I'd love to, I'm afraid I cannot guarantee to be available to help you learn how to use your Photoshop actions as I simply don't have enough hours in the day. I make every effort to provide support but cannot guarantee to be available to provide any personal one-to-one tuition or to walk you through. What I'd suggest is:
For help using your new actions & presets, please see the HELP section of the website.
Also, check out the Videos sections.
Join the Private Facebook Group which is packed full of editing tips, action & preset tutorials and lots of lovely professional photographers using the LSP workflow tools :-) So please post your questions in here. I also give away freebies, ask for testers and more in this group so you really do want to be in there!
I'm a beginner - can I still use the Lemon Sky Actions or Presets?
These Actions & Presets can be used by beginners and experts alike - but it is recommended you have a basic understanding of Photoshop or Lightroom and know your way around the basics of these programs. All LSP products are designed to be as simple and flawless as possible, but you will still need to know how to use your programs to get the best out of your lovely new toys!
Photoshop - it's recommended you have basic knowledge of Layer Masks (though the Actions come with a mini instruction guide on layer masks).
Lightroom - it's recommended you have some knowledge of the Develop Module.
Please watch the video live demos before using your actions or presets, so you can really get the most out of your new set and get off to a flying start!
The Lemon Sky Actions & Presets are best suited to 16-bit RAW files and will work their best on the latest versions of Lightroom and Photoshop.
How do I install my Actions and Presets?
The LSP Actions and Presets are simple to install. Links to installation instructions below.
I am a VAT registered business in the EU and EU Digital Tax has been applied to my purchase. What should I do?